Contact information

We’re happy to help! 💜 If you have any questions about our kids' cameras, your order, shipping, returns, or anything else, please get in touch with us.

Verona Haven

Customer Support Email:
Yihuan_313@live.com

Customer Support Hours:
Monday–Friday
9:00 AM–5:00 PM
Singapore Time (SGT)

Order Enquiries
When contacting us about an existing order, please include your order number and the email address used when placing your order. This will help us assist you more quickly.

Returns & Shipping Enquiries
For questions regarding shipping, damaged or defective items, returns, or refunds, please contact us with your order number and relevant photos or videos where applicable.

Response Time
We aim to respond to customer enquiries within 1–2 business days.