Shipping policy
Thank you for shopping with Verona Haven! We're excited to send your little photographer's next adventure your way. 📸
Order Processing
Orders are typically processed within 1–3 business days. Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
Shipping & Estimated Delivery
Estimated delivery time is 6–12 business days after your order has been processed and shipped.
Please note that delivery times are estimates and may occasionally be affected by carrier delays, holidays, weather, customs, or other circumstances outside our control.
Shipping Costs
If you're offering the free U.S. shipping shown on your store, change this section to:
FREE Shipping
We currently offer FREE standard shipping . Any additional shipping options or charges, where applicable, will be displayed at checkout.
Tracking Your Order
Once tracking information becomes available, it will be sent to the email address provided at checkout. Please allow some time for tracking updates to appear after shipment.
Incorrect Shipping Address
Please make sure your shipping information is correct before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Delayed or Missing Orders
If your order has not arrived within the expected timeframe, please check your tracking information first. If you still need assistance, contact us with your order number and we'll help you look into it.
Multiple-Item Orders
In some cases, items from the same order may arrive separately. If this happens, you may receive separate tracking information.
Questions?
If you have any questions about your order or delivery, please contact us through our Contact Us page.